FAQ
Frequently Asked Questions
Remember to consult the Quick Reference Guide as well (if available)
You can always contact us in case your question isn't addressed here.
Positioning your dock
Our docks are intended for indoor use only. Make sure the docking station is positioned on a firm background which is level and free of vibration(s).
Most of our docks utilize an USB connection with an open connector, facing upwards.
Prevent small materials from falling in the docks’ connectors. Specifically electrically conducting materials can cause a short-circuit and cause the dock to malfunction and become defective.
Don’t place the dock in direct sunlight or in places with a high temperature (near radiators or other heat producing devices), as this can damage the dock, or shorten its lifespan.
Don’t expose the dock to rain, water, wetness or high humidity.
Please consult the Quick Reference Guide as well (if available)
Setting up the dock for charging only
Please make sure you have read the ‘Positioning your dock’ part as well
1) Apply power to the dock;
2) Insert the scanner(s) in the dock to start charging.
Please consult the Quick Reference Guide as well (if available)